OUTRCH

Customer Advisory Board

How the OUTRCH Customer Advisory Board works: an organisation-level forum where hospitality operators shape the platform roadmap, standards and service.

The boring page, written honestly.

The future of hospitality

OUTRCH

No subscription · No setup fee · No paid add-ons · SAR 25 deposit per guest · 3.75% of the deposit + SAR 1.75 per seated guest

OUTRCH

The OUTRCH Customer Advisory Board is a strategic forum where operator organisations and OUTRCH explore the challenges and opportunities shaping hospitality, and turn that discussion into product and service decisions.

01What the board does

  • Reviews the OUTRCH product roadmap and prioritisation against real operating pressures
  • Tests new capability with participating organisations before wider release
  • Shares operating benchmarks and practice across markets and venue types
  • Advises on data, privacy and guest-experience standards

    • 02Who takes part

    Participation is at organisation level. The board brings together multi-venue restaurant groups, hotel and resort operators, nightlife and entertainment brands across North America, EMEA and APAC. Members are represented by their organisations rather than published as individual profiles.

    03How it works

    The board meets on a recurring cycle, with focused working sessions between meetings. Every session ends with documented actions owned by OUTRCH product, operations and support teams, and progress is reviewed at the following meeting.

    04Express interest

    Operator organisations interested in taking part can contact us at info@outrch.net or start a partnership request.

    Become a Partner