CRM & Segmentation
Automatically build rich guest profiles from every booking, visit and order, then segment by spend, visit frequency, preferences and lifetime value.
Trigger perfectly timed email, SMS and campaign journeys to your best guests with marketing tools purpose-built for restaurants. Promote events, fill slower nights, celebrate special occasions, turning one-time visitors into loyal regulars, without lifting a finger.
No subscription · No setup fee · No paid add-ons · SAR 25 deposit per guest · 3.75% of the deposit + SAR 1.75 per seated guest
Capabilities
Automatically build rich guest profiles from every booking, visit and order, then segment by spend, visit frequency, preferences and lifetime value.
Set it once and let it run. Win-back, birthday, first-visit and lapsed-guest journeys trigger on the behaviour that matters.
Showcase your unique brand, generate more repeat business and track marketing ROI with email marketing software built for restaurant owners.
Keep up with guests on the most effective channel — text. Personalize proven hospitality templates with your brand flavor and track the ROI for every campaign.
Turn Google, Instagram and marketplace traffic into direct bookings you own, with no cover fees taken from your covers.
Draft campaigns, subject lines and offers in your brand voice in seconds, then measure revenue generated per send.
“OUTRCH isn't just a reservation platform, it's also a powerful marketing tool, and its main focus is to maximise a restaurant's potential. It systematically helps us cut steps in our day-to-day operations that are unnecessary and time-consuming.”
$4M
SAVED ON COMMISSION FEES IN 7.5 YEARS
$203K
REVENUE GENERATED IN 2 YEARS
349K
NEW EMAILS ADDED TO CRM DATABASE
"Before OUTRCH, using multiple reservation systems made for scattered data collection and operational headaches. Now we have a single view of our guests and can follow up with each one automatically, strengthening those relationships while generating passive revenue."
$2M
REVENUE GENERATED
350,000+
RELATIONSHIPS CREATED
12
LOCATIONS
"How do we operate 14 restaurants and make sure the guest experience is exceptional? With OUTRCH—a platform that connects data across venues, provides outstanding support, and lets us personalize our online booking process."
$89K SGD
SAVED ON COMMISSION FEES
$291K SGD
REVENUE GENERATED WITH AUTOMATED EMAILS
"We operate high-volume restaurants where every seat is always full. OUTRCH’s auto-seating algorithm helps us turn tables more efficiently, while its marketing capabilities and feedback aggregation have been a game-changer."
10%
INCREASE IN OVERALL COVERS
$6K
SAVED ON MONTHLY COMMISSION FEES
"When we first got OUTRCH, it was for reservations, now it powers upgrades, marketing, feedback, guest recovery & ticketed events. Our events bring in 200-300 guests, OUTRCH lets us capture every email & phone number."
$1.6M AUD
SAVED ON COMMISSION FEES IN 2.5 YEARS
$500K AUD
REVENUE GENERATED IN FIRST YEAR
OUTRCH gives hospitality operators the complete platform, growth tools and support with no monthly subscription. Guests place a SAR 25 deposit per person; we earn 3.75% of that deposit plus SAR 1.75 for every seated guest.
No subscription · No setup fee · No paid add-ons · SAR 25 deposit per guest · 3.75% of the deposit + SAR 1.75 per seated guest
Free onboarding · Dedicated partner support