It's time to get started! During Onboarding, you will configure your Venue Settings with the assistance of an Onboarding Manager. Click on each menu item below to access Onboarding tasks and available integrations.
Go Live Checklist
01Required Settings
The below settings must be configured and customized prior to going live on OUTRCH. Tap into each section for a detailed guide, short video training, and an in-app walkthrough.
02User Accounts
User Accounts are fully customizable with different permission levels available per role.
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03Floorplan Settings
Review your Floorplan Layout, edit Rooms, Seating Areas, Tables, and Table Combinations.
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04Availability Settings
Configure internal and online availability for your venue.
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05Venue Settings
Customize Internal Team Emails, Guest Email/SMS, Reservation Settings and Charges.
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06Client & Reservation Tags
Customize Tags to identify important qualities of a guest or reservation.
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07Guest-Facing Language
Edit Emails, SMS, Widgets and Policies for your guest communications.
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08Widget Settings & Branding
Customize the look and feel of your Reservation and Event Widgets.
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09Data Transfer
Import your existing client database along with historical and future reservations.
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10Booking Channels
Provide guests the convenience of booking reservations on additional third party channels, social media sites, and concierges. Click 'Learn More' to see integration details and which countries each booking channel is available.
Don't see what you're looking for? Ask your Onboarding Manager.
Allow guests to book direct right from your business listing in Google Search or Google Maps results.
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OUTRCH allows for a seamless connection within a Facebook Business page to your venue’s Booking Widget, Events Widget, and the Reservation Request iframe.
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OUTRCH integrates directly with Instagram, enabling a “Reserve” button right on your profile. Meaning guests can book a reservation directly from your Instagram profile without leaving the app.
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Venues in UK, France, Italy, Spain, Belgium, Sweden, and Netherlands that list inventory on The Fork have access to the direct integration.
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OUTRCH EDITION
Drive TripAdvisor users viewing your listing directly to your OUTRCH reservation widget, creating a direct connection to these guests from the moment they book.
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Restaurants in Asia Pacific, Europe, and Middle East that have Quandoo listings can integrate directly with OUTRCH, syncing those reservations into OUTRCH.
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Hungry Hub is one of Thailand’s top restaurant reservations apps, offering special packages/ prix-fix menus. Reservations booked on this channel sync directly into OUTRCH.
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This third party booking channel is popular in Hong Kong and any reservation booked will automatically flow into the OUTRCH system and update the availability in real time, and vice versa.
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This third-party booking channel is popular in Hong Kong, Singapore and Thailand. Any reservation booked will automatically flow into the OUTRCH system and update the availability in real time.
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Zomato operates in UAE and India, allowing diners to search and discover restaurants on the booking channel. Reservations booked on Zomato will automatically sync into OUTRCH.
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11Payment Processors
Give guests a seamless payment experience and unlock more revenue with Reservation Upgrades and bookable Experiences. Click 'Learn More' to see integration details and countries where each processor is supported.
You will need to have an account with one of the following Payment Providers prior to integrating.
Features & Settings with Payments
12Stripe
Connect to a leading payment processing platform empowering restaurants to manage their businesses online.
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13FreedomPay
Link with a commerce platform offering mobile payments, high-level security and business intelligence solutions.
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14Network International
Use tech-enabled payment solutions for merchants and financial institutions in the Middle East.
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15CyberSource
Accept payments with trust using a global e-commerce company for online payments that minimizes fraud and simplifies security.
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16Adyen
Use one platform to accept payments, protect revenue and control your finances.
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17Shift4
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18Point-of-Sale (POS)
Get more out of your guest data with powerful restaurant POS integrations. Access itemized order history, live spend, real-time dashboards and daily reports ensuring you have all the details you need, everywhere you need them. Click 'Learn More' to see more details and countries where each POS is supported.
Supported POS Integrations
19MICROS Simphony
Version 18.2+ and Guest Facing Transaction Services License. Simphony Cloud Version 19.2+ qualify for Gen2.
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20H&L
Real-time spend sync, check auto-linking or manual linking if preferred, and status updates.
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21Lightspeed
LightSpeed for restaurants, on the L-Series, K-Series (Ikentoo) or O-Series (Kounta)
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22InfoGenesis POS
Version 4.4.11+, TPG License, TPG Server supporting TLS 1.2+ Cipher Suites
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23Toast
Toast for Restaurants, UK or USA based property.
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24NCR Aloha
Version 12.3+. Must have NCR Program ""Pulse Real-Time"". Comes at no extra cost from Aloha and resellers.
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25Shiji Infrasys
Infrasys Version 1.2.34.0+
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26TISSL
TISSL Horizon or TISSL FuturePOS (Must have been purchased through TISSL only).
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27Revel
Indirect integration, operators can manually link a check in Revel to the corresponding reservation in OUTRCH.
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28Tevalis
Direct, two-way auto-check linking integration.
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29Zonal
Requires iOrder product from Zonal.
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30Square for Restaurants
Direct integration with Square For Restaurants Plus and higher.
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31Quadranet
Popular for venues in London and Dubai.
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32Silverware POS
Direct, auto-check linking integration with Silverware Avrio and Silverware 1.2+
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33Squirrel Systems
Direct, auto-check linking integration with Version 10.2 or newer.
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34unTill
Direct, codeless, auto-matching integration.
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35See a Full List of Integrations Below:
Booking Channels
Payments
Point of Sale
SMS
SSO
Events
36Prepare to Go Live on OUTRCH:
🎉 Launch Day Checklist 🎉
OUTRCH ORIGINAL37Success Stories
Need some inspiration? Take a look at OUTRCH customers utilizing core product features to optimize availability, generate revenue, and level up their hospitality.