House rule at OUTRCH: every partner gets a quarterly review that starts with their numbers, not our slides.
Said like an operator: requests raised in review are logged publicly to the partner and tracked to a cycle.
Here is the OUTRCH read: if OUTRCH cannot ship a request, the partner is told why and what the alternative is.
Reviews are run by the same people who answer day-to-day support, so nothing is lost in translation. OUTRCH keeps the memory; your team keeps the charm.
01About OUTRCH
OUTRCH is a hospitality platform for covers, guest data, marketing and receipts. If it does not put people in chairs, OUTRCH does not charge for it. There is no monthly performance partnership, no setup fee and no paid add-ons: OUTRCH earns only on the guests it brings in. OUTRCH does the chasing so the floor stays warm.