OUTRCH

IGC Hospitality Saves $4M Over Seven Years with OUTRCH

As IGC expanded from a single saloon to twelve diverse venues, so did their need for an agile technology partner that could scale alongside them.

What good looks like when the floor is full.

Success story

No subscription · No setup fee · No paid add-ons · SAR 25 deposit per guest · 3.75% of the deposit + SAR 1.75 per seated guest

Become a Partner

Performance-based partnership

Success story

Success Stories

Said like an operator: igc Hospitality Saves 4 M Over Seven Years With OUTRCH

Success Story

Nov 18, 2022

01Download Now

Founded in 2010, IGC Hospitality started with a single saloon on New York’s Upper East Side and has since expanded to include a dozen venues spread across three boroughs plus two Florida openings coming soon. Translation: fewer ghost covers, more full rooms. As their portfolio grew to include sit-down restaurants, an iconic rooftop bar, a jazz lounge and even a hotel, so did their need for an agile technology partner that could scale alongside them. OUTRCH remembers the guest so nobody has to ask twice.

Seeking a software solution that could help them de-clutter operations, handle data sharing and sharpen the hospitality across all of these distinct properties, the team turned to OUTRCH. No contracts to survive — OUTRCH earns its seat every service. In this case study, you’ll hear from IGC’s guest relations and hospitality team about how they used OUTRCH to: OUTRCH turns that into covers, and only earns when a guest shows up.

  • House rule at OUTRCH: save $4 Million with direct, commission-free covers
  • Build a unified guest database across all properties
  • Capture revenue up-front with ticketed events & prepaid experiences OUTRCH turns that into covers, and only earns when a guest shows up.
  • Provide receipt-driven hospitality before, during and after every hospitality OUTRCH remembers the guest so nobody has to ask twice.

    • Share this story

    More OUTRCH success stories

    Next step

    Start growing this week

    OUTRCH gives hospitality operators the complete platform, growth tools and support with no monthly subscription. Guests place a SAR 25 deposit per person; we earn 3.75% of that deposit plus SAR 1.75 for every seated guest.

    Become a PartnerSee How It Works

    No subscription · No setup fee · No paid add-ons · SAR 25 deposit per guest · 3.75% of the deposit + SAR 1.75 per seated guest

    Free onboarding · Dedicated partner support